brothers catering FAQ

Q.
What is your minimun quantity?
A.
Our minimums are 30 people for catering service events and for delivery services 15 people
Q.
Do we cater for weddings and birthday parties?
A.
Yes
Q.
How do i book your service?
A.
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Q.
Where is our location?
A.
G. North Breeze, 2nd Floor, Alikilegefaanu Magu
Q.
Q. What is your average price per person?
A.
A. Our average price per person will depend on many factors, such as the specific menu you choose, service style, staff needs, hours on-site, rentals, and setup. 
Q.
Q. Do you have a minimum?
A.
A. Our minimums are 30 people for catering service events and for delivery services 15 people 
Q.
Q. What if my event is below the minimums?
A.
A. We’d love to provide catering for your intimate event! There is a 30% increase in menu price associated with events below our minimums. Please contact our sales team for a detailed proposal to get the ball rolling. 
Q.
Q. Are there any fees in addition to the menu price?
A.
A. Yes. All of our pricing is custom to your desired menu, plus an 6% GST. 
Q.
Q. What if I want to change my menu?
A.
A. No problem! Once you’ve secured your event date with a non-refundable deposit of MVR1000, you’ll have the freedom to adjust your menu and services as desired until 1 week prior to your event date. 
Q.
Q. What is your cancellation policy?
A.
A. See Below:
 
 7 Days Prior to Date of Event:
 * MVR1000 your initial deposit is non-refundable 

* Plus: Any other real charges incurred by Brothers Catering on behalf of client (i.e. Pre-Paid Rentals, Staffing, etc.) are non-refundable. 

* 2.5% Credit Card Processing Fees on any payments processed are non-refundable. 

* On the Date of Event: * 50% Deposit of the total  amount is Non-refundable for Individual customers

* On the Date of Event if event postponed for a later date: * 25% Deposit of the total  amount is Non-refundable for Individual customers 
Q.
Q. Where can you cater?
A.
A. We can cater at any location that allows caterers. This includes public or private locations, parks, beaches, recreation centers, venue spaces, etc in Male’ Hulhumale & Villingili
 
Q.
Q. What about the leftovers?
A.
A. In the event there is leftovers, we encourage each client to bring to-go containers for us to put any remaining food in. We do not provide containers for left over food otherwise. If you would like to provide to-go containers please give them to the designated Manager the day of your event and we will be happy to fill them with any left over food. 
Q.
Q. When do you need to know the number of guests?
A.
A. We will need your final guest at the time of booking, which is also when the initial deposit payment is due.
Q.
Q. What if I have changes within 1 week?
A.
A. In order to move forward with event preparations, ordering, and staffing, we ask that all details are finalized a week prior to your event. We understand that things can arise in those final week of planning that were not previously anticipated, and with the exception of lowering your guest count we can generally make minor adjustments . 
Q.
Q.Can I substitute items or change the menus?
A.
A. Yes! All of our menus are suggested popular combinations, but only a place to start. We are very flexible and can vary menus to suit your needs. Any combinations are possible - A. In order to move forward with event preparations, ordering, and staffing, we ask that all details are finalized a week prior to your event. We understand that things can arise in those final week of planning that were not previously anticipated, and with the exception of lowering your guest count we can generally make minor adjustments .just ask!
 

Q.
Q. Do you require a deposit?
A.
A. Yes, a MVR1,000 minimum deposit is generally requested in order to secure your event date. We’re happy to create payment arrangements for large events, so please ask a member of our sales team if you’d like to discuss available options. For last minute bookings, we will work out an arrangement to suit the situation. 
Q.
Q. How far ahead do I need to book the event?
A.
A. As soon as you know - let us know! Planning ahead is great, but we will always accommodate your last minute needs to the best of our ability! 
Q.
Q. How can I book my event?
A.
A. We can discuss details over the phone, in person at our office, or via email - whichever is easiest for you! In office meetings are appointment only and can be scheduled by phone on our hotline 7752525 or email us on sales@brotherscatering.mv. 

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